My order was sent to the wrong address or it still hasn’t shown up?
Sorry about that! Email us at merchandise@rocketlabusa.com with your order number and details of the issue and we’ll get it sorted.
Can I switch sizes?
Yes, please email us at merchandise@rocketlabusa.com with your order number and the items you want to switch and we’ll get it sorted.
There is a quality issue with the products I ordered.
Please tell us about the problem via merchandise@rocketlabusa.com
The item I want is out of stock. When will more be available?
Periodically we sell out of poplar items. We do our best to restock these as quickly as possible, so please bear with us as we work with our suppliers to get you the swag you know and love. We’re good at rockets and spacecraft, but relatively new to the swag game so please be patient with us as we try to keep up with growing demand.
One item we don’t re-stock is mission patches and mission patch tees. These are limited edition so once they’re gone, they’re gone, so get in quick!